Privacy Policy

1. Privacy Policy

This document is the official Privacy Policy for Mahi Patente Pro, a driving license preparation app available on both Google Play and the Apple App Store. It describes how we collect, use, share, and protect personal information in accordance with applicable data protection laws, including the EU General Data Protection Regulation (GDPR), Google Play's User Data Policy, and Apple's App Store Review Guidelines and Privacy Nutrition Label requirements. This Privacy Policy is separate from, and should be read alongside, our Terms of Use (EULA), which governs your use of our services.

2. Effective Date

This Privacy Policy is effective as of July 29, 2026, and applies to all information collected through the app and our website from that date forward.

3. Information We Collect

We collect the following categories of information in order to provide and improve our services:

• Name: Collected during account creation for personalization and support.
• Email Address: Used for account authentication, communication, and customer support.
• Phone Number: Used for account verification and support, where provided.
• Profile Information: Information you add to your account, such as a profile picture or study preferences.
• Authentication Information: Credentials used to sign in securely, such as passwords (stored in encrypted/hashed form) or third-party sign-in tokens.
• Device Identifiers and Device Information: Such as device model, operating system version, and unique device identifiers, used for security, analytics, and troubleshooting.
• Purchase History and Subscription Status: Records of in-app purchases and subscription entitlements, processed through Google Play Billing and RevenueCat.
• App Usage and Learning Progress: Information about how you use the app, including completed lessons, quiz results, and study progress.
• Customer Support Messages: Content of messages you send us when requesting help or reporting an issue.
• Uploaded Photos and Camera Images: Images you choose to capture with your camera or select through the Android Photo Picker or the iOS Photo Library picker, such as for profile pictures or document uploads.
• Voice Recordings: Audio you choose to record when using voice-related features of the app.

We only collect the information necessary to provide our services. We do not request permissions or data that are not required for app functionality.

4. How We Use Information

We use the information described above to:

• Create and manage your account.
• Authenticate your identity and secure your account.
• Provide core app features, including driving license preparation content and progress tracking.
• Process and manage subscriptions and in-app purchases.
• Respond to customer support requests.
• Send important updates, reminders, or notifications related to your account or studies (where applicable).
• Maintain, troubleshoot, and improve the performance and security of our app and backend systems.
• Comply with legal obligations.

5. Permissions We Request

We request only the minimum permissions necessary for the app to function. Each permission is used strictly for the purpose described below:

• Camera: Used only when you choose to capture an image, such as for a profile photo. The camera is never accessed in the background.
• Photos: On Android, we use the Android Photo Picker so that you can select individual images without granting the app broad access to your device storage. On iOS, we use Apple's limited Photo Library picker, which lets you choose specific photos without granting access to your full photo library. We never request full storage or photo library permissions on either platform.
• Microphone: Used only when you actively choose to use a voice-related feature. The microphone is never activated without your action.
• Notifications: Used, where applicable, to send you reminders and important updates about your account or study progress. You may disable notifications at any time in your device settings.
• Tracking: Mahi Patente Pro does not track you across other companies' apps or websites for advertising purposes, and we do not use the data described in this policy to build advertising profiles about you. As a result, the app does not display Apple's App Tracking Transparency (ATT) prompt.

6. Subscription and Payments

Mahi Patente Pro offers optional auto-renewable subscriptions to unlock premium features. On Android, subscriptions are processed securely through Google Play Billing; on iOS, subscriptions are processed through Apple's In-App Purchase system. In both cases, entitlements are managed with the help of RevenueCat. We do not collect or store your payment card information — all payment details are handled directly by Google Play or Apple, respectively.

Subscription price, length, and renewal terms are displayed on the Google Play or App Store purchase screen before you confirm a purchase. You can manage or cancel your subscription at any time through your Google Play account settings or your Apple ID subscription settings, respectively.

7. Sharing of Information

We do not sell your personal information. We share information only with the following categories of third parties, and only as necessary to operate our services:

• RevenueCat, Google Play Billing, and Apple In-App Purchase: To process subscriptions and manage purchase entitlements across both platforms.
• Our backend API: Our own secure backend infrastructure, which stores and processes account and app data over encrypted HTTPS connections.
• Service providers: Third-party vendors who help us with hosting, analytics, or customer support, bound by confidentiality obligations.
• Legal authorities: Where required to comply with a legal obligation, protect our rights, or ensure user safety.

8. Data Security

We take reasonable technical and organizational measures to protect your information from unauthorized access, loss, or misuse. All communication between the app and our backend API is encrypted using HTTPS. Authentication credentials are stored securely, and access to personal data is restricted to authorized personnel. While we work hard to protect your data, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Data Retention

We retain personal information for as long as your account remains active or as needed to provide our services, comply with our legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed for these purposes, we delete or anonymize it, except where retention is required by law.

10. International Data Transfers

Our servers and service providers may be located outside of your country of residence, including within the European Union. Where personal information is transferred internationally, we take steps to ensure it receives an adequate level of protection, consistent with applicable data protection laws.

11. Children's Privacy

Mahi Patente Pro is not directed at children under the age of 13 (or the minimum age required in your jurisdiction), and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child without appropriate consent, we will take steps to delete that information promptly.

12. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of your personal information.
• Object to or restrict certain processing of your information.
• Request a copy of your data in a portable format.
• Withdraw consent where processing is based on consent.

To exercise any of these rights, please contact us using the details in the "Contact Us" section below.

13. Account Deletion

You may delete your account at any time directly within the app, or by contacting our support team using the details below. Once a deletion request is received, we will delete your personal information from our active systems, except where we are required to retain certain data to comply with legal, accounting, or regulatory obligations.

14. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. Any changes will be posted on this page with a revised "Effective Date." We encourage you to review this Privacy Policy periodically.

15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

• Email: vipersitaly@gmail.com
• Phone: +39 350 805 6202
• Address: Mahi Patente Pro Office, 80086 Palma Campania, Italy